Delete Soforplus Passenger Account
Account deletion request information
1. Request Deletion
Send a deletion request from your registered email address to [email protected].
Include your full name, phone number, and the email address linked to your passenger account.
2. Verification
We may ask for identity verification before deleting your account for security purposes.
- Identity verification may be required
- Additional checks may be required for account security
3. Deletion Timeline
Most requests are processed within 30 days. Some billing or legal records may be retained as required by law.
4. What Gets Deleted
- Passenger profile and account access
- Stored session and device tokens
- Optional profile data that is not legally required
5. What May Be Retained
- Payment and transaction records for accounting compliance
- Records required for fraud prevention and dispute handling
6. Support
For request status and support, contact [email protected].