Soforplus Driver Privacy Policy

1. Information We Collect

We collect the minimum information needed to run the Soforplus Driver app and provide transport services.

• Account data: full name, phone number, email address
• Driver data: license details, vehicle details, profile photo
• Trip data: pickup and dropoff locations, route, timestamps, fare information
• Device data: app version, device type, IP address, crash logs

2. How We Use Data

We use your data to operate the service safely and efficiently.

• To create and manage your driver account
• To match drivers with passenger requests
• To process payouts and transaction records
• To monitor platform safety and prevent abuse
• To provide customer support and service updates

3. Data Retention

We keep account and trip records only as long as needed for operations, tax reporting, and legal obligations.

4. Data Sharing

We share only necessary data with:

• Passengers for trip fulfillment
• Payment and payout providers for transactions
• Authorities when required by law

5. Your Rights

You can request access, correction, or deletion of personal data, subject to legal retention requirements.

6. Contact

Questions can be sent to: [email protected]