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Delete Lumino Data

Request deletion of personal data without necessarily deleting your account

How to request data deletion

Use the form below to request deletion of specific or all personal data related to your Lumino usage. In some cases, your account can remain active while selected data is deleted.

Examples of data that can be deleted

  • Optional profile information
  • Support messages and attachments (where legally possible)
  • Analytics identifiers linked to your profile

Data that may be retained

  • Records required for legal compliance
  • Security and anti-abuse logs retained for a limited period

Processing time

We typically process data deletion requests within 30 days.

Data deletion request