Delete Lumino Account
Request account deletion and learn what data is deleted or retained
How to request account deletion
Use the form below to request deletion of your Lumino account and associated personal data. We verify each request to protect your account from unauthorized actions.
What is deleted
- Account profile details and login access
- Saved gameplay profile linked to your account
- Support messages tied to your account (where legally possible)
What may be retained
- Transaction records required for tax, accounting, or legal obligations
- Security logs required for fraud prevention and dispute handling
Processing time
We typically process deletion requests within 30 days.